Shipping policy
Shipping Policy
Thank you for shopping with [screamout]. Below is our shipping policy to provide clarity and transparency about your order.
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has shipped.
Shipping Rates and Delivery Times
We offer the following shipping options:
- Standard Shipping: $15 – Estimated delivery within 5-10 business days.
- Express Shipping: $30 – Estimated delivery within 3-5 business days.
Delivery times may vary depending on your location and the carrier's delivery schedule.
International Shipping
We offer international shipping to select countries.
- Shipping rates and delivery times vary by destination.
- Customers are responsible for any customs fees, duties, or taxes required by their country.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use this to monitor your package's progress.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
- If you notice an error in your address, contact us immediately at screamout.us@gmail.com
- We can update your address if the order has not yet been shipped.
- We are not responsible for orders shipped to an incorrect address due to customer error.
Lost or Delayed Packages
While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers or circumstances beyond our control (e.g., weather, holidays, or customs processing).
- If your package is significantly delayed or lost, please contact us at screamout.us@gmail.com for assistance.
Contact Us
For any questions or concerns regarding shipping, please email us at screamout.us@gmail.com
